Terms of service
Terms of Service
Last Updated: August 27, 2026
This website is operated by HUM EXPORT, doing business as Cosmowale. By accessing this website and/or placing an order, you agree to be bound by the following terms and conditions.
1. Order Eligibility and Accuracy
By placing an order, you confirm that you are at least 18 years old and that all information provided is accurate and complete.
2. Pricing and Payments
- All prices are listed in Indian Rupees (INR) and are inclusive of GST
- We reserve the right to modify prices or discontinue products without prior notice
- Payment must be made in full at checkout, or via Cash on Delivery (COD) where applicable
- In the event of a pricing error, we reserve the right to cancel the order and issue a full refund
3. Shipping and Delivery
Delivery is governed by our Shipping Policy. Estimated delivery is 3-7 business days.
4. Product Usage Disclaimer
Our products are intended for beauty and personal care use as directed on the packaging. HUM EXPORT is not liable for allergic reactions or misuse of products. We strongly recommend a patch test or consulting a dermatologist if you have sensitive skin or medical conditions.
5. Authorised Reseller Disclosure
Cosmowale is an authorised reseller of branded skincare, hair care, and personal care products sourced through licensed Indian distribution channels. All products sold are genuine and MRP-printed. Product brand names and trademarks belong to their respective manufacturers. Cosmowale makes no claim of ownership over any third-party brand or trademark.
6. Prohibited Conduct
Users may not use this website for any unlawful purpose, to infringe our intellectual property rights, or to engage in fraudulent transactions.
7. Intellectual Property
All content on this website, including logos, graphics, text, and images, is the property of HUM EXPORT. Unauthorised reproduction is prohibited under Indian Copyright law.
8. Governing Law and Jurisdiction
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.
Contact Us
Brand Name: Cosmowale
Legal Business Name: HUM EXPORT
GSTIN: 24AARFH5200L1ZB
Email: hello@cosmowale.com
Phone/WhatsApp: +91 8460990799
Address: Shop No. 202, 2nd Floor, Exito Business Hub, Jahangir Pura Road, Surat, Gujarat, 395005, India
Hours: Monday to Saturday, 10:00 AM - 6:00 PM IST